Enter information once
One-write case entry sends details straight into every document and record, so a name and date are typed a single time.
Continental Computers
TDAW® vs Pen and Paper
Plenty of funeral homes still run on paper files, handwritten contracts, and a wall calendar. It works, until it does not. If you have ever retyped the same family's information onto five different forms, this comparison is for you. Here is what changes when you move from paper to The Director's Assistant® Web from Continental Computers.
Key Takeaways
- With paper, you enter the same information over and over. In TDAW®, you enter case data once and it flows into contracts, obituaries, accounting, and state filings.
- Paper files cannot be backed up, searched, or accessed from another location. TDAW® is cloud based, secure, and available from any device.
- TDAW® builds your financial reports as you work, instead of leaving accounting for late nights and spreadsheets.
Why funeral homes leave paper behind
Nothing gets lost
Secure backups and role-based access protect your records. No more misfiled folders or coffee-stained contracts.
Accounting as you go
Native accounting builds your books in the background through The Smart Accountant®, with reports ready when you need them.
Serve families from anywhere
Cloud access means you can work a case from the arrangement room, the front office, or home.
How TDAW® compares to Pen & Paper
| Feature | TDAW® | Pen & Paper |
|---|---|---|
| Enter case information once | ||
| Automatic contracts, obituaries, and state filings | ||
| Native accounting and financial reports | ||
| Family planning portal | ||
| Chain-of-custody tracking | ||
| Secure backups and role-based access | ||
| Access from any location or device | ||
| Native e-signature |
What you get back
The real return on funeral home software shows up as time. When information is entered once and flows everywhere, a task that used to take a morning takes minutes, and the risk of one form disagreeing with another goes away. That time goes back to families, which is the reason most people entered this profession. With the cremation rate at 63.4% in 2025 and projected to reach 82.3% by 2045 according to the National Funeral Directors Association, and margins under pressure, the efficiency and financial clarity of TDAW® matter more than ever.
How to make the move
- 1
Talk with our team
Start with a short call. We answer your questions and map out the full transition timeline so you know exactly what to expect.
- 2
Build your account
We set up your secure TDAW® environment and configure it around how your funeral home actually works.
- 3
Send your forms and price lists
Share your existing forms, contracts, and price lists. We rebuild them inside TDAW® so the paperwork you know still looks familiar.
- 4
Complete training
Live, role-based sessions get your directors, arrangers, and office staff comfortable in TDAW®. Sessions are recorded so new staff can catch up later.
- 5
Start entering cases
You can begin working in TDAW® right away. Nothing in your current system is lost while the move is underway.
- 6
Lean on unlimited support
After launch, our in-house US-based team stays with you by phone, email, and chat whenever you need help, at no extra cost.
Frequently asked
Is it hard to switch from paper to software?
No. Our team sets up TDAW® around how your funeral home already works and trains your staff with live, recorded sessions. Many directors post their first cases within days.
What if my staff is not comfortable with computers?
TDAW® is designed to be approachable, and our unlimited US-based support is there whenever a question comes up.
Ready to leave the paperwork behind? Schedule a demo with Continental Computers.
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