Cloud-based software is the standard in most industries, including funeral homes and deathcare. Continental Computers’ TDAW® funeral home management platform meets this requirement as a web-accessible, browser-based application hosted in the cloud.
Funeral directors and other deathcare professionals choosing software for their businesses typically have a shortlist of requirements that focus heavily on the cloud-based nature of modern software. These requirements are likely to include:
- Browser-based access without the need for users to install software or an app on their devices.
- Device flexibility with easy login from any device connected to the internet–including laptops, tablets, smartphones, or desktop computers.
- Multi-user access so all team members can use the platform and collaborate concurrently from any location.
The Directors Assistant® Web (TDAW®)–first launched over 40 years ago and continuously updated over the decades as technology and the deathcare industry’s needs changed–meets all those requirements and delivers the value and flexibility needed to run a modern business.
That value covers a wide range of benefits, including cloud hosting, data redundancy, and automatic backups.
How Cloud-Based Software Benefits Your Business
Including web-accessibility on your shortlist of funeral home software requirements is a smart move. It allows you to operate in a modern way, meeting the expectations and needs of the families you serve while staying flexible in a changing market.
Here are some key ways that TDAW®’s cloud-based features support your deathcare business.
- Mobility: You and your staff can get work done anywhere, not just at your office desks. You can update cases, generate obituaries, manage schedules, and perform many other everyday business tasks from any location.
- Data safety: User data is hosted securely in the cloud, ensuring it is both safe and available whenever and wherever needed. (Read more about TDAW® data privacy and security.)
- Automatic backups: Cloud-hosted user data fulfills the offsite component of the 3-2-1 backup rule. It also provides solid disaster recovery resilience. (Read more about how TDAW® incorporates data backup best practices.)
- Interactive web portals: Communicate easily and securely with families using TDAW®’s FamilyLink feature. This allows you to set up client-specific web portals for document management, payments, digital document signing, and secure messaging.
Comparing Cloud-Based Funeral Home Software
TDAW®’s cloud-based, web-accessible features match or exceed rival platforms with modern case management, accounting, and more. TDAW also includes natively integrated accounting and AI-assisted tools in an easy-to-use cloud environment.
Read more about how TDAW® stacks up against Passare, Gather, and Osiris.
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This blog post is co-authored by Mae Kowalke and Wes Johnson.

Mae Kowalke
Digital Marketing Lead, Continental Computers
Mae grew up in rural Washington State and Vermont. In high school, she worked in public libraries and during college began her career in journalism before segueing into digital marketing. Mae holds a B.A. in Communications and has spent over two decades applying her writing superpower to help businesses communicate the value they bring to customers. Mae’s life experiences provide her with a broad and deep understanding of researching, organizing, and communicating meaningful information to both businesses and consumers.

Wes Johnson
President/CEO, Continental Computers
Wes grew up in the southern United States as an underprivileged child, and went on to serve active duty in the U.S. Army for a decade. Wes holds a B.S. in accounting and an MBA, and is a practicing licensed funeral director. These life experiences provide him with a unique perspective in the death-care industry. He understands the dynamics between the family and the funeral director, including the difficulty families face to pay for funerals. “Let’s solve problems together,” he says.